Please refer our complete Cancellation Policy

There are no as such cancellation charges for orders that are cancelled within 8 hours of placing the order, please mail at support@beuflix.com for cancelling the order.

The orders which are not shipped yet are valid for cancellation only till 8 hrs after placing the order’s by dropping an email at support@beuflix.com
Note* – Shipped Orders can’t be cancelled.

After cancelling the order it will take 5-12 business days for the system to refund the money into your transfer source (bank account, credit/debit card etc.)

Shipping charges will be refunded (if any) if the full order is cancelled withing 8 hrs after placing the order.
Note* – If any product from complete order is cancelled, then shipping charges will vary as per the shipping policy only.
It can only be cancelled via writing a mail at support@beuflix.com

Coupon codes or discount vouchers are proposed for one-time use only and if order is cancelled then it will be considered as used.

Please refer our complete Cancellation, Exchange & Refund Policy Policy

You can raise the exchange request in following concern’s only:

1. If the product is different from the product you have order (received a wrong product)
2. If the product is partially damaged somehow in transit.

If you have ordered products and found it under aforesaid category then it can be exchanged if meeting other T&C. Shipping charges may vary for exchange of part of ordered products.

In the above cases raise the exchange request within 12 hours of receiving the order through dropping an email at support@beuflix.com with product pictures (3 angle) and keeping the original bills along with packaging at the time of pickup of the parcel ready with you.

1. If request is initiated after 12 hours of order delivery.
2. If the product is damaged due to misuse/overuse/altered/replaced by the customer
3. If product is returned without original packaging including, price tags, labels, freebies and other accessories or if original packaging is damaged.
4. If the Serial Number is tampered.
5. If certain defective products are not covered under Seller/Manufacturer’s warranty.
6. If the items are purchased during sale periods.
7. If free gift/freebies is not retuned with the original product.

1. Jewellery, Accessories, Cosmetics (Skin-care, Make-up, Hair-Care etc), Perfume’s, Deodorants, cannot be exchanged or returned.
2. Strictly not exchangeable - Lipsticks, Nail-Paints, All Make-up items, Face-wash, intimate wash, baby products, food supplements etc.
3. All Products falling under category of Health & Appliances such as dryer, hair-removal/trimmer, shaver, supplements, Gym Protein’s etc. for hygiene concerns.
4. Sanitary pads and Diapers.
5. Products sold during the sale period, promotional events, special marketing campaigns etc.

Exchange of product will be possible only if in any case you have received a wrong product or product is partially damaged. The customer need to send us the email at support@beuflix.com within 12 hours of delivery and share the Order ID, pictures of the product with the cartoon box or packaging, invoice and description (like defective/wrong/damaged) of the product for exchange, we will not return the product but it will be exchanged with the same product for one time only subject to product availability, else we will provide with the option to choose any other product.

Exchange of products will be accepted only if the products are returned in a saleable condition with the tags intact, sealed, unused and in their original packaging in an undamaged condition and subject to quality check through our team. (opened or used products will not be accepted as exchange.)

We are committed to provide the best shopping experience to all our customers. Yet we have noticed that few user accounts misuse our platform in-terms of repetitive returns of purchased items; which takes the opportunity away from other customers to buy these items. To protect the right of our customers we have a capping of return for 1 time only and if the items are retuned the second time from the same customer then it will levy the courier charge of Rs. 149/- flat before dispatching the items. If we found that number of returns are high then we reserve the right to permanently deactivate the account of user.

NOTE* NO PRODUCTS SHALL BE ACCEPTED IF THE WARRANTY CARD, BILL, PRODUCT USAGE GUIDELINE PAGE IS MISSING WHILE RETURN OF THE PRODUCTS.

If regrettably you receive a damaged/defective beauty or hygiene appliance then you are requested to directly contact the customer care or support system of the particular Brand. As per the policy of Beuflix.com appliances purchased from our site are not returnable irrespective of any issue. And warranty of appliances are provided by the brands directly.

This may have happened, if the item you returned is used, damaged or original tags are missing. In the event that the return request is declined, the user shall not be eligible for a refund, Beuflix assumes no liability in this regard. For more details, please write us at support@beuflix.com

Yes, you can track the status of your return request by dropping a mail to us at support@beuflix.com

After receiving back the return/exchange product and going through the quality check process to ensure the product is unused/unaltered and with proper packing, bills, tags, labels, the exchange product will be dispatched in 2-3 days.

This may have happened, if the item you have returned is used, damaged or original tags or MRP tags are missing or found that not purchased through our website. In the event that you fail to accept the receipt of the re-shipped item, you shall continue to be not eligible for a exchange, and Beuflix assumes no liability with respect to the return or refund for the said re-shipped item. For more details, mail us at support@beuflix.com

If still require any assistance please feel free to write at support@beuflix.com